Hitalk

YOUR TELEHEALTH SERVICE IN THE PALM OF YOUR HAND

BREAKING THE DISTANCE

WHO WE ARE

HiTalk is a telehealth platform specifically designed for speech-language pathologists, providing a complete patient management tool, breaking the distance between clients and clinicians, in a fully HIPAA compliant, patient-protected environment.

In addition to the usual technological advantages:

Helping patients who live far away or have difficulty commuting

Flexible working hours at home or at the office

Providing client-centered services through revolutionary technology

Easy scheduling

Reduced travel time

Web-based platform

no installation required

HiTalk differentiates itself by:

Providing complete patient management for the speech-language pathologist, including payments, scheduling appointments, and communication between the clinician and patient

HIPAA-compliance, maintaining patient and clinician privacy, including end-to-end data encryption.

Why is it so important to be HIPAA compliant?

Healthcare organizations have come to demand to protect their digital information.

What is HIPAA Compliance?

The Health Insurance Portability and Accountability Act (HIPAA) provides standards for privacy and security. The goal is to protect the confidentiality of patient health information (PHI). For more information, click here.

Privacy in Tele-Conferencing

The Video conference system must not allow interception of data-in-transit, by providing end-to-end encryption and meeting access control.

HiTalk is HIPAA Compliant

HiTalk is HIPAA compliant. Healthcare associates sign a BAA (business associate agreement). All patient information is kept safe, reporting any unwanted security breaches involving personal healthcare information. All audio, video and screen sharing data are protected and encrypted.

General HIPAA requirements:

1. Ensure the confidentiality, integrity, and availability of all electronically protected health Information created, received, maintained, or transmitted by the covered entity

2. Protect against any reasonably anticipated threats or hazards to the security or integrity of such information

3. Protect against any reasonably anticipated use or disclosure of such information that is not permitted or required under the privacy regulations

4. Ensure workforce compliance.

How does HiTalk guarantee HIPAA Compliance?

For real-time digital communication of patient information, HIPAA requires that the communication channel be properly secured to protect patient confidentiality. HiTalk ensures secure transmission by using:

Secure Connection: The sessions established are secure (with secured tokens that are regenerated). Random AES keys are generated by clients at the beginning of the media connection and, to increase security, additional keys are generated periodically throughout the session.

Data Transmission and Encryption: HiTalk employs Transport Layer Security (TLS) to encrypt both voice and video data. The core protocols used are SRTP for media traffic encryption and DTLS-SRTP for key negotiation, both of which are defined by the IETF. The endpoints use AES cipher with 128-bit keys to encrypt audio and video, and HMAC-SHA1 to verify data integrity.